Data-Vision Wins Mortgage Technology Magazine's Help Desk Award
Award recognizes superior customer service and support

For Immediate Release
Contact: John Dempsey

MISHAWAKA, IND. – Nov. 8, 2006 - Data-Vision, Inc., a leading pioneer of Internet lending technologies that enable mortgage lenders to quickly and affordably bring e-lending solutions to market, announced today it has won Mortgage Technology Magazine’s 2006 Help Desk Award. The award recognizes technology vendors that exceed expectations in customer service and support.

Since 2000, Mortgage Technology Magazine has been recognizing industry leaders that use technology to make mortgage processes more efficient. The winners are positioned as a “Dream Team” of mortgage professionals and technology providers.

Randy Schmidt, president and founder of Data-Vision, Inc., said, “Receiving the 2006 Mortgage Technology Magazine Help Desk Award is a testament of Data-Vision’s superior help desk offerings. Data-Vision has long held the belief that not only is it important to have a help desk system in place, but it’s imperative to have a dedicated and experienced customer support staff behind that help desk to provide an excellent customer experience. We believe proactive customer support is critical to a technology vendor’s success in the mortgage industry, and we pride ourselves in offering a customer experience second to none.”

“We believe one of the standout reasons Mortgage Technology Magazine chose Data-Vision as its 2006 Help Desk Award Winner is because Data-Vision has always gone the extra mile to proactively support its customers. Proof of this dedication can be found in Data-Vision’s implementation of a customer advisory panel and Live Chat communication tool, customer visits and customer calling, training programs, attendance at partner events, and the implementation of WebTicket, an online enhancement request tool that allows customers to provide input on features and enhancements they would like to see implemented with LoanQuoter,” Schmidt said. “Data-Vision boldly defines what a Proactive Customer Experience is and continually goes above and beyond the call of duty, truly separating the company from others in the industry.”

“Data-Vision won this year’s Help Desk Award not only because they have a track record for proactive customer service and a lot of lender testimonials to back up their entry, they also added features to their product offerings because their lender customers asked them to do so,” Mortgage Technology Editor Scott Kersnar said in the November 2006 issue of the magazine.

Data-Vision’s customers also believe the company was more than deserving of the 2006 Mortgage Technology Magazine Help Desk Award.

“Data-Vision has been our partner for years and we wouldn’t be with them if they weren’t great. They are not your typical software vendor. Their Help Desk is exceptional. They are candid and honest and salt of the earth type people,” said David Boone of Provident Bank.

It was customer testimonials such as the one above that helped Data-Vision win the Help Desk award. Mortgage Technology Magazine commented that Data-Vision’s ability to collect the staggering amount of enthusiastic customer testimonials included in its Help Desk Award submission is, “the proof of the pudding for good customer service. In this regard, Data-Vision stands out sharply.”

Data-Vision was presented the 2006 Mortgage Technology Magazine Help Desk Award at a gala event on October 22, 2006 during the MBA’s 93rd Annual Convention & Expo in Chicago.


About Data-Vision
Data-Vision, Inc., founded in 1993 and based in Mishawaka, Ind., offers The Path To e-Lending through a comprehensive suite of on-line services that are efficient, secure and easy-to-use. Data-Vision enables mortgage
lenders to quickly and affordably bring e-lending solutions to market, complete with leading-edge capabilities including on-line originations, instant decisioning, electronic document delivery and more.

Data-Vision’s solutions provide ultimate flexibility, maximized ROI and the most advanced on-line functionality. Our on-line services can be customized to meet each lender’s unique requirements, specific lending channels and brand image. For more information about Data-Vision visit, or call John Dempsey, vice-president of sales, Data-Vision, Inc. at 888.925.8625.